Loyalty

Retain your customers with modern loyalty they’ll love

Every business is unique, as are its customers. Gameball enables loyalty programs and manages complex cases easily. The Loyalty Engine protects margins and shifts behavior.
Overview

Built for ambitious brands, not basic programs

Built for ambitious brands

Gameball helps you build flexible, powerful loyalty programs tailored to your business  not just another cookie-cutter plugin.

Customizable  programs

Build advanced programs tailored to your products, margins, and customer behavior.

Omnichannel rewards

Let customers earn and redeem online or in-store using digital cards, phone numbers, and more.

Full control

Offer points, products, or discounts and decide exactly how, when, and who can redeem them.

38%

decrease in customer churn

2.5x

Higher repeat purchase rate

98%

reduction in manual work

Control earning

Everything you needto build better loyalty

Points engine

Control cashback rates by spend, category, timing, or tier protecting your margins and freeing you to focus on growth, not admin burden.

VIP program

Recognize your most valuable customers with premium benefits across all types, and keep them engaged with timely upgrades and expiry reminders.

Reward campaigns

Reward based on objective, like double points on specific items, 5th order, exceeding specific spending, with your rules in each, accompanied by badges.

Retail synced with digital

Integrate with your POS Increase your share of wallet by enabling your customers to earn and redeem across your channels, with earning rules tailored to each channel or brand’s economics.

Family loyalty wallet

Allow families to share points and redeem together in shared family loyalty wallet of points, deepening brand presence across household audiences.

Flexible rewards

Reward customers your way with full control

Go beyond points

Reward customers your way with points, discounts, free products, free shipping, coupons, partner vouchers, or wallet credits synced with your backend.

Seamless redemption experience

Let customers choose how many points to redeem instantly at checkout, through coupons, or in catalogues, all via your UI or Gameball’s time-saving widget.

Full redemption control

Decide who can redeem, what items qualify, and how rewards appear. Customize value, design, and terms to fit your business rules.

Prevent fraud & abuse

Secure redemptions with validation and hold management, while Gameball auto-adjusts refunds to keep rewards accurate across all returns.

Segment-based rewards

Assign redemption options per customer segment, creating personalized experiences that keep every type of customer engaged.

Why us

Why loyalty managers love using Gameball

Gameball gives them independence once integrated, they can build, evolve, & optimize programs to fit their needs, without relying on developers at every step.

Points expiry

You decide how long points remain valid to encourage repeat purchases before points expire, while maintaining a balanced liability for your business.

Pending points

Protect your margins with pending points during the return window. Gameball holds earned points until the period closes, ensuring fair and accurate rewards.

Communication

Automatically notify customers about their loyalty activities from enrollment, earning, and redeeming to expiry reminders, refunds, upgrades, and more.

Seasonal cashback

Run time-limited promos with bonus cashback to spark urgency, maximize seasonal sales, and engage customers when it matters most.

Multi-Country loyalty

Manage loyalty across multiple countries while preserving each market’s economics, teams, and business logic all from one unified system.

Customer data ingestion

Sync your loyalty data to your Enterprise data warehouse for centralized analytics, with smooth customer data ingestion support by our team.

Case studies

Built for results,
Proven by impact

33%

Customer Lifetime Value Uplift

Retail
How a 200+ store retail chain used gamified loyalty as a growth engine

140%

Growth in members in 4 months

Retail
Nordic Spirit gamified age verification and offline scanning to build a verified community of 6,700+ members. This "phygital" bridge drove a 71% increase in repeat purchases and a 48% redemption rate.

500k+

Game Engagements

Retail
How Saudi Arabia’s Leading Grocery Chain Turned Seasonal Campaigns into a Year-Round Gamification Engine

21

Premium Stores

Retail
How Egypt’s Premium Grocery Retailer Activated Its Largest Loyalty Segment Through Gamification

39%

Avg MoM LTV Growth

Technology
How Lyntel Drove Global Connectivity Growth with Tiered Cashback and a Strong Referral Engine

4X

LTV of Redeemers vs Non Redeemers

Perfumes
How a 50-year-old national retail icon with 850+ stores launched a unified loyalty program across web, mobile app, and POS to drive customer retention and app adoption

50%

Dev Time Saved

On-Demand Apps
Yassir: Achieving Scalable Loyalty and Referral Growth Across Multiple Countries

Scale without fail

Serious infrastructure for serious teams

Enterprise-grade hosting
& data residency

Built on leading cloud infrastructure with regional options, including in-country hosting for specific countries to meet data-localization needs; see our platform status anytime.

Encryption & access controls by default

All traffic is protected in transit and at rest with modern encryption, alongside strict access controls and auditing to safeguard your data. (Standards align with industry best practice.)

Compliance you can
truly trust always

Designed to support GDPR, CCPA, PDPL requirements, with clear data-processing commitments and exportability so you stay in control.

Audits in progress
Audits in progress
Audits in progress
Audits in progress

15

M+

API calls daily

57

M+

total enrolled customers

28

K+

active campaigns

<

300

ms

latency

FAQ

Everything you need to know

What is Gameball?

Gameball is a comprehensive platform designed to enhance brand loyalty through gamification and customer engagement, ultimately boosting customer retention and lifetime value.

Who is Gameball for?

Gameball is tailored for businesses seeking to elevate customer loyalty and engagement through innovative gamification strategies, making it ideal for brands aiming to boost customer retention and lifetime value.

What makes Gameball different from other loyalty platforms?

Gameball stands out by offering a seamless integration of loyalty programs, gamification elements, and customer engagement tools, all in one platform, to drive higher customer retention and increased revenue.

Does Gameball support gamification?

Yes, Gameball fully supports gamification by integrating engaging game-like elements into loyalty programs to enhance customer interaction and satisfaction.

Can I integrate Gameball with my existing tools?

Gameball is a versatile platform that combines loyalty programs, gamification, and customer engagement tools to help brands enhance customer retention, boost repeat purchases, and maximize customer lifetime value.

How easy is it to get started?

Getting started with Gameball is straightforward, thanks to its user-friendly interface and comprehensive support resources, allowing businesses to quickly implement and benefit from its features.

Ready to level up your customer loyalty?

Level up your customer loyalty!

Retain more customers with less work, thanks to gamified engagement built for modern teams.
Keep customers engaged easily with gamified tools for teams.