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Data & insights you could never have before!
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Tracking loyalty ROI became easy
Build segments based on behavior
Group users based on what they’ve done (or didn’t do) — purchases, actions, preferences, logins, and more across channels, not just the mobile app.
Segment by value: CLTV & RFM
Understand your top-value customers, your most frequent ones, and those likely to churn — then act on it with personalized experiences like giving your top customers bigger bonuses the more they refer.
Trigger campaigns
Use your segments to power journeys, gamified experiences, and campaigns. When someone enters or leaves a segment, Gameball acts and nudges them toward the desired actions you set.
Admins control customers' profiles
Export data and audit activity logs at any time, and perform bulk actions such as adding compensation points, tagging staff to exclude, or managing profiles at scale.
Unified customer profiles across channels
Collect first-party data and track every customer interaction — online and in-store — in one place.
Insights per segment
Analyze each segment’s behavior and LTV metrics, their redemption rate, preferred reward types, and acquisition sources to optimize incentives and investment decisions.
How the campaigns performed
Get an overview of your top-performing campaigns and your most costly ones. Track each campaign and analyze metrics like campaign reach and completions to see what’s working and what needs improvement.
Optimize program performance
Monitor member growth, active engagement rate, points liability, burn rates, tier distribution, and reward utilization. Turn insights into action by directly optimizing campaigns, segments, and automations from the same dashboard.
Automated data warehouse sync
Sync your loyalty analytics from Gameball directly to your data warehouse or file-based storage for advanced reporting and analysis.
Real-time segmentation
Build segments based on behavior
Group users based on what they’ve done (or didn’t do) — purchases, actions, preferences, logins, and more across channels, not just the mobile app.
Segment by value: CLTV & RFM
Understand your top-value customers, your most frequent ones, and those likely to churn — then act on it with personalized experiences like giving your top customers bigger bonuses the more they refer.
Trigger campaigns
Use your segments to power journeys, gamified experiences, and campaigns. When someone enters or leaves a segment, Gameball acts and nudges them toward the desired actions you set.
Easily manage customer profiles
Admins control customers' profiles
Export data and audit activity logs at any time, and perform bulk actions such as adding compensation points, tagging staff to exclude, or managing profiles at scale.
Unified customer profiles across channels
Collect first-party data and track every customer interaction — online and in-store — in one place.
Insights per segment
Analyze each segment’s behavior and LTV metrics, their redemption rate, preferred reward types, and acquisition sources to optimize incentives and investment decisions.
Behavioral analytics
How the campaigns performed
Get an overview of your top-performing campaigns and your most costly ones. Track each campaign and analyze metrics like campaign reach and completions to see what’s working and what needs improvement.
Optimize program performance
Monitor member growth, active engagement rate, points liability, burn rates, tier distribution, and reward utilization. Turn insights into action by directly optimizing campaigns, segments, and automations from the same dashboard.
Automated data warehouse sync
Sync your loyalty analytics from Gameball directly to your data warehouse or file-based storage for advanced reporting and analysis.
Why top brands love Gameball’s analytics & intelligence
CDP-level identity
Gameball is a true CDP, merging customer data across channels.
RFM and churn dashboards
Identify loyalty drop-offs and churn risks before they affect performance and initiate a win-back flow when loyalty declines.
Customer insights
Charts link to segments and campaigns, driving action by using past purchases for targeted offers.
Dashboards for tasks
Visual, filterable dashboards make insights easy to explore and even easier to present.
Unified data from all sources
Pull data in real time from your CRM, app, web, POS, and more. No silos.
Instant exports
Export clean, structured data instantly — or sync it with your reporting or BI tools.
Built for results,
Proven by impact
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33%
Customer Lifetime Value Uplift
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140%
Growth in members in 4 months
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500k+
Game Engagements
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21
Premium Stores
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39%
Avg MoM LTV Growth
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4X
LTV of Redeemers vs Non Redeemers
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50%
Dev Time Saved
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Serious infrastructure for serious teams
Enterprise-grade hosting
& data residency
Built on leading cloud infrastructure with regional options, including in-country hosting for specific countries to meet data-localization needs; see our platform status anytime.
Encryption & access controls by default
All traffic is protected in transit and at rest with modern encryption, alongside strict access controls and auditing to safeguard your data. (Standards align with industry best practice.)
Compliance you can
truly trust always
Designed to support GDPR, CCPA, PDPL requirements, with clear data-processing commitments and exportability so you stay in control.
15
M+
API calls daily
57
M+
total enrolled customers
28
K+
active campaigns
<
300
ms
latency
Everything you need to know
Gameball is a comprehensive platform designed to enhance brand loyalty through gamification and customer engagement, ultimately boosting customer retention and lifetime value.
Gameball is tailored for businesses seeking to elevate customer loyalty and engagement through innovative gamification strategies, making it ideal for brands aiming to boost customer retention and lifetime value.
Gameball stands out by offering a seamless integration of loyalty programs, gamification elements, and customer engagement tools, all in one platform, to drive higher customer retention and increased revenue.
Yes, Gameball fully supports gamification by integrating engaging game-like elements into loyalty programs to enhance customer interaction and satisfaction.
Gameball is a versatile platform that combines loyalty programs, gamification, and customer engagement tools to help brands enhance customer retention, boost repeat purchases, and maximize customer lifetime value.
Getting started with Gameball is straightforward, thanks to its user-friendly interface and comprehensive support resources, allowing businesses to quickly implement and benefit from its features.
Ready to level up your customer loyalty?
Level up your customer loyalty!
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