Deciding to discontinue a feature is never an easy decision, but it’s also necessary to make sure we’re providing you with the best product experience for you and your business.
At Gameball, we are constantly innovating and adapting our product to help grow your businesses. To do that, we regularly analyze our existing features, and make difficult decisions regarding what features fit in order to provide our customers with the most value.
This is why we have decided to discontinue the Messaging module as of January 7th, 2023.
By ending the messages feature, we make room to develop newer and better ways to deliver the same functionality with a better experience and end value.
We understand the importance of conveniently being able to communicate with your customers and share important updates about your loyalty program, and we are working on features that will support you in your journey and will provide more value to your business. Our customer support team are always available to help you navigate this change and make sure the transition is as smooth as possible for both you and your customers. Please reach out to us via chat and one of our team members will be happy to speak to you.
