As Told By The Experts
Accompanied by marketing, customer experience, and CRM experts, Retain demystifies customer retention and takes a deep-dive into how international companies are using it to keep their customers coming back for more.
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Podcast
Retain: The Customer Retention Podcast
Discovering the true power of retaining customers.
Podcast available on
Hosted By Lauren DeSouza
Sales & Partnership Executive at Gameball
Lauren is an alumnus of the 2020 cohort of Next 36. Lauren is extremely passionate about leveraging tech in education, creating opportunities for others, and finding unconventional paths to increase someone’s chance of success.
Latest Episode: Why Companies Need to be More Customer-Centric with Howard Tiersky, CEO of FROM
Lauren is joined by Howard Tiersky, CEO of FROM, the Digital Transformation Agency. In the episode, Lauren and Howard discuss why customer behavior drives the majority of revenue and growth for a company, why many of the most valuable companies are known for providing a great customer experience, and the love formula.
Listen now on:
Apple podcasts
Spotify
Google Podcasts
Episode 11: Why Companies Need to be More Customer-Centric with Howard Tiersky, CEO of FROM
Lauren is joined by Howard Tiersky, CEO of FROM, the Digital Transformation Agency.
Listen now on:
Apple podcasts
Spotify
Google Podcasts
Episode 10: Why Companies Need to be More Customer-Centric with Howard Tiersky, CEO of FROM
Lauren is joined by Howard Tiersky, CEO of FROM, the Digital Transformation.
Listen now on:
Apple podcasts
Spotify
Google Podcasts
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