These FAQs explain how tier programs impact customer loyalty and growth.
Tiers give customers something to strive for. They tap into gamified motivation—encouraging repeat purchases, deeper engagement, and longer retention.
Setting unrealistic thresholds or offering unbalanced rewards. If users can’t see progress or don’t feel rewarded, tiers become frustrating rather than motivating.
Most effective programs have 3–4 tiers. That’s enough to create progression without overwhelming users. The Tier Architect helps you visualize and test this balance.
Base rewards on customer value. Higher tiers should offer exclusive benefits like early access, higher point multipliers, or premium support—not just discounts.
Gameball allows you to create automated, dynamic tiers with unique rules, rewards, and visibility—so users know where they stand and what they’re working toward.
Say goodbye to boring loyalty experiences. Start enaging your customers with gamified loyalty experiences.